We are extremely confident that the products we source and sell are produced to the highest standards which is why our products are backed by up to 25 years depending on that particular product. When browsing our site please see the description section of that page to view the guarantee offered with that product. All products come with a 1 year guarantee, with many offering a whopping 25 years (Lifetime Guarantee).
All that is needed to protect your product is proof of purchase so please keep in mind that you must retain a copy of your receipt either printed or digital. Please note that your guarantee begins on the date of purchase.
OUR PRICE PROMISE
Unlike many other bathroom companies we don't simply have a year round sale that we market to you as a one-off special offer. We do ofcourse have sales on occasion where we can buy a large stock of items at discounted prices that we can then relay onto you our customer. Our price promise is to offer the lowest possible prices that our suppliers will allow. If you have had a price quoted from another company and would like to discuss a price with us. Please don't hesitate to contact us online or by phone.
We not only believe in great service but also peace of mind for all our customers which why at BFI Bathrooms For Ireland we offer a 7 day money back guarantee on all of our products. Simply put if you are not 100% satisfied with the product you have received we will refund your payment once we have received the returned item.
Please notify us within 24hours of receiving your delivery that you would like to return the product. All that we ask is that goods are returned:
If you return any item(s) abiding by these criteria we will issue a full refund upon receipt to our warehouse. This policy does not apply to any custom orders including whirlpool baths.
Please note that payments may take up to five days to be received back into your paypal account or credit or debit card. If you have a paypal account notification will be given via email of the refund. Customers are responsible for the safe return of any item(s) including any costs which may be incurred during the return process. We cannot be held liable for any return charges.
For all conditions regarding returns please see our returns policy.